The SCAN Catering Workshop, an eminent event hosted by the Scan Product Division of C. W. Mackie PLC, took place on Friday, 24th November 2023, at the Olanro Hotel in Negombo. This workshop is specifically designed to address the crucial aspect of enhancing service quality in the catering industry. With a focus on the theme “How to enhance the quality of the service of caterers”, the workshop aims to provide caterers with innovative strategies and insights to elevate their service standards. The primary objective of this event is to uplift the overall service quality of caterers, fostering a more fruitful and collaborative relationship within the industry. This initiative reflects a commitment towards not only improving individual catering services but also strengthening the catering industry as a whole.